Information we collect
Trucker Heaven may collect information you choose to provide through service requests, fleet inquiries, calls, or connected customer services. This can include your name, company, phone number, email address, vehicle details, requested work, preferred timing, and notes.
How we use information
We use submitted information to respond to requests, coordinate service, maintain request records, provide customer support, protect our services, and understand which website actions help customers reach the right department.
Connected services
Parking, rentals, food ordering, vehicle sales, service requests, and FleetOps may operate through connected Trucker Heaven applications. Information entered in those applications is handled by the application receiving it. This parent website sends service and fleet request details to the Trucker Heaven service-request system.
Analytics
The site records non-sensitive business events such as clicks on Call, Directions, Parking, Rentals, Food, Vehicle Sales, and service or fleet request actions. Contact details, vehicle identifiers, free-form form text, and private request tokens are not included in analytics events.
Advertising cookies on the Visit page
The Visit page uses Meta Pixel unless you have opted out. It shares page views, service-card opens, and clicks on Call, Directions, Parking, and the restaurant menu with Meta to measure advertising and support advertising audiences. Meta may receive browser and device information, page URLs, campaign information, and cookie identifiers and associate this activity with information it holds. Our custom events do not include information entered into service-request forms. See Meta’s Privacy Policy for how Meta uses this information.
You can turn off advertising tracking using the control in the Visit page footer without affecting access to the page or its services. We store your choice in this browser and honor previous declines and the Global Privacy Control browser signal. Opting out stops future Meta Pixel events; it does not remove information already received by Meta. Tracking in connected booking or ordering services is governed by those services’ own settings.
Sharing and retention
Information may be available to Trucker Heaven staff and service providers that operate the website or connected customer systems. We do not state a fixed retention period here because retention depends on the operational record and applicable requirements.
Your choices
You may choose not to submit a web form and call the facility instead. To ask about information connected to a request, contact Trucker Heaven using the details below.
Security
Reasonable technical and organizational measures are used to protect the site and submitted information. No online system can guarantee absolute security.
Updates
This policy may be updated as the website and connected services change. The effective date above identifies the current published version.
Contact
Trucker Heaven
8037 Eastgate Blvd, Mt. Juliet, TN 37122
615-470-5075